I recently had a message left by a computer or machine on my answering machine at home. The message said that the call was important and was from PayPal and they were trying to verify my account and to call them back at this phone number (800)830-8574. It sounded like it was a scam.
I mean, what credit card company or debit card company calls you to verify your account and tells you to call back at an 800 number? I had never heard of this happening before. But I searched around the web a little bit and found out that some people think this is a scam, but others say it is a company that various credit card companies use to verify certain transactions of their users to help rule out credit card fraud.
Being that there was a chance that this could be legit and that if it were to turn out to be a scam all I had to do was hang up the phone, so there was little risk for me in calling the phone number (800)830-8574 to see what was going on. As I said if the call went bad and it did turn out to be a scam all I had to do was hang up and block the number.
So I called the number and it was all automated. It turned out it was some other company that was calling on behalf of PayPal and all it wanted was the last four digits of my credit card number and for me to verify my home address and phone number. Once that occurred the computer read back to me four my most recent transactions and asked me if those were transactions that I approved or not.
After I verified that the four transactions were good it then said thank you and that it was ending the call. That was it. They didn’t try and get my social security number, full credit card number, etc… it was simply a company calling on behalf of PayPal to verify a few transactions. PayPal and other credit card companies do use separate, secure companies to do these calls for them.
There was definitely no fraud involved in this and I actually appreciated them doing this. This doesn’t cost me as a credit card consumer anything and it gives me more peace of mind to know that there’s someone out there helping to watch my account and other consumers accounts for identity theft and credit card fraud.
So, if you get a call from the phone number (800)830-8574 it is definitely not a scam and it is probably either PayPal or another bank or credit card company verifying some transactions on your account to make sure you did those purchases and that there was no fraud involved.