I saw this product on TV that showed how to quickly clean or restore headlight lenses to brand new condition. It looked like a really neat product and something I had to try, especially it really worked that fast and was that easy to apply (it really looked very easy per the commercial).
So I called their customer service or order number to place an order. What was weird was the first thing they did was try and make me all kinds of other offers. It sounded like I was calling a scam vacation thing where you supposedly win a free vacation but then you find out as soon as you call to collect on it that there is no free vacation in that it is all a scam.
The commercial I saw on TV said you get 2 for the price of one. Well, you do, but you have to pay a ton in shipping and handling charges and by the time you are done (and I refused all the extra offers they kept running by me) the total was almost $50! This was supposed to be a $10 product as per the commercial I saw.
But the slick customer service people really move fast and try their best to pull the wool over your eyes. I was not told about the total price or the shipping and handling charges until I saw my credit card statement. Aren’t they supposed to tell you prior to you placing your order what the total of your charges is? I find that really shady behavior.
Anyway, so I received their product and tried it on my 2004 Hyundai Sonata. The headlight lenses on my car were only a little cloudy looking. I followed the directions and nothing happened – it was as if I had used a baby wipe or wet towel on my headlight lenses. It basically had the same effect – nothing.
This Brite Lites headlight lens restoration kit is nothing more than a gimmick to make money off ridiculous shipping and handling charges and to try and upsell unsuspecting customers on all sorts of stuff that they don’t want or need. I called their number to get a refund and they hung up on me.
I mailed the product back to them and have yet to hear anything back. So far it looks like they don’t honor their guarantee either. They look to be another late night infomercial scam. Maybe Don Lapre or Kevin Trudeau (the kings of infomercial scams) are behind this Fast Brite product? I think that the Fast Brite headlight restoration kit is a terrible product and I am going to report them to the Better Business Bureau.