I recently had dinner with my girlfriend and her family at the Kobe Japanese Steak House & Sushi Bar here in Tampa (14401 North Dale Mabry Highway, Tampa, FL 33618 (866) 543-5623). It happened to be the first night I was meeting my girlfriend’s family and I wanted to impress them. I figured a very nice restaurant like Kobe would do nice – I was very wrong.
We had to wait for our table for a while so we went to the bar. For 25 minutes there was no one there to take our drinks order. I asked several waitresses and other staff if they could get the bartender to get our drinks order. We waited even longer. We finally got our table (no drinks yet, though as we hadn’t seen the bartender and no one else was willing to get our drinks while we waited at the bar).
So, we got our table – things were going to get better now, right? Not. We had to wait another 20 or 25 minutes before someone came to take our order. This is when we finally were able to place our drinks order. That was absolutely ridiculous in my opinion. When we told the waitress this she said that they were short staffed and they were doing the best they could.
So, we placed our orders and then we waited. About 10 minutes later we finally got our drinks order and it somehow got messed up. So we had to wait another 10 or so minutes to get our drinks order correct. but it was still another 25 or 30 minutes from that point before we ever saw our food. And when we got it it wasn’t anything great at all.
I love sushi and this was not great sushi. It was soggy and not fresh at all. It actually tasted like they made it a few days ago and kept it in the refrigerator. The fish meat actually had a bitter aftertaste to it like it was getting rank. That is dangerous with sushi meat. One can easily get food poisoning from mishandled sushi and the more I ate the more I was sure that this sushi was rank that they served me.
I tried to get the waitresses attention to tell her this and she said that their sushi was always made fresh daily and that I didn’t know what I was talking about. By this time I, my girlfriend and her family had become so disgusted with the terrible service and rank food that we left some money on the table to pay for our dinners and left the restaurant.
What really amazed me here is that when we left the restaurant no one cared. No one asked us why we were leaving. There was no one around as was the case pretty much the whole time we were there. I was trying to impress my girlfriend’s parents when in fact the whole thing backfired on me. at least her parents were understanding and were able to see past this horrible experience at the Kobe Japanese Steakhouse and Sushi bar.
I have never in my life received such bad service anywhere. You can bet I will never be returning to that restaurant ever again. The food was terrible and so was the service. That Kobe restaurant in Tampa FL is the worst restaurant ever!