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State Farm auto insurance complaint – their corrupt insurance agents are bad for business!

State Farm auto insurance complaint
All I got with my agent from State Farm was the run around and lies.

I felt as though I was being black-balled when I tried to switch insurance agents at State Farm because I wasn’t happy with the agent I was transferred to, from the agent that I had originally chosen.  I wasn’t happy with the service and this was not an insurance agent of my choice.  I ran into some financial difficulties and needed to drop car insurance coverage down to the state required minimum liabilty down from full coverage.

I began this process in October.  They told me that the state required cost me approximately 70 dollars a month.  I knew this was way to high.  I made 2 payments at this rate, and when making another payment I insisted that they tell me why it was so high.  It turned out that they had not removed all coverage that I had requested be removed.  They didn’t even offer a refund due to their mishandling of my account.

They took it off for 2 months and the bill went to about 40.00 a month.  They then told me that if I did fill out and sign a rejection form they were going to put the charges for PIP back on my policy.  I’m like wait a minute.  I am the customer and if I tell you I don’t want something if you add it back to the policy doesn’t mean I’m going to pay for something i don’t want.  I told them they need to take it off and leave it off.

They added it back so I decided that I didn’t want to deal with them anymore and want to switch agents.  I was not aware at the time that i would be black-balled from switching insurance agents because they all work so closely together and have each others back.  When I went to the other agent, they acted as if they could help me.

They called up the agent I wanted to switch from and they talked to them, I was all but told that I needed permission to switch because the other agent believed that I was going to be coming back.  So this is the way it works.  I am the customer, but at State Farm my right to choose my own insurance agent was taken away from me. I called the second agent 3 times.  they said they would call me back.  Its been a month and I still haven’t received a call from the agent I was trying to switch to.

I do not like State Farm anymore after this experience and will be switching to a different insurance company altogether now.

2 thoughts on “State Farm auto insurance complaint – their corrupt insurance agents are bad for business!

  1. Hey
    My husband, 32 and I, 29 are looking into life insurance. Can anyone tell me which company or websites I can work with to obtain information. There are many around… wouldnt know how to start. Who do you personally use? Is there a medical exam required? Exactly what sort of premiums are you paying? Is it fixed or will it increase every few years? We live in California also. Any help would be appreciated.


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